Frequently Asked Questions

Find answers to common shipping & tracking queries

How do I track my shipment? +
Enter your tracking number on the tracking page and youll see real-time status updates instantly.
How long does delivery take? +
Local delivery is typically 13 days, while international shipping varies based on customs and destination.
Do you offer bulk/corporate shipping? +
Yes. Businesses can access discounted rates, priority support, and API automation tools.
What items are restricted from shipping? +
Dangerous, illegal or unproperly packaged items are not accepted due to security & customs regulations.
Package delayed what should I do? +
Delays can occur due to weather, customs or high traffic. Contact support if it exceeds the expected window.
How do I contact support? +
Visit our contact page or email us. You can also open a support ticket with your tracking number.